They try to rip you for everything and plain don’t give a crap about you and are too scared to get on the phone or answer detailed questions not just about tech but sales and marketing and info and processes of their – I hesitate to say ‘partners’ – iTunes, Amazon, Netflix etc. Suspect they just don’t want to expose that they really don’t know so many things that would be extremely helpful and often necessary for the filmmaker/producer customers.

They are owned by Premiere Digital which is an expensive post house in LA that logically bought or merged with them so they can get all the encoding money to prep your project for digital delivery to iTunes etc., and get your money they do. For work that does include India according to employees and google corporate info.

No surprise to see this quote from an employee on GlassdoorDotcom “Told by management in LA that Independent accounts were a priority but when pressing a team leader he was told to ignore our titles” (yes that means your film you’re paying them so much to handle) and that they have a “horrible client service ideology” hah so true, and that’s from an employee, not even a pissed off customer. Could only laugh when I read that in all the employee complaints about the company and “inexperienced execs.”

I’ve been a client at many small and major post and encoding houses for years and also dealt directly, not via Quiver or other aggregator, with iTunes, Netflix etc delivering indie and studio titles and can with no hesitation say Quiver sucks badly, doesn’t care, pays no attention to detail (which ends up costing you more precious time and money) so if you want to waste time and money, give ‘em a call!

I wholeheartedly believe all the rest of the bad experiences strewn around the internet. Good luck to all trying to find what you deserve for what we pay.